Hermes Parcel Manager can help you provide the right information to your customers.
Hermes Time Slot Delivery Slots
Without the added cost of a direct contact!
The objective is to influence delivery time slot choices to minimize delivery costs, whereas in our work we focus on maximizing expected profit. A more realistic customer choice model was employed by Asdemir, Jacob, and Krishnan (2009), namely the multinomial logit (MNL). They consider a dynamic time slot pricing approach similar to our paper. We get about one delivery a week with Hermes, they NEVER deliver in the time slot they say - and that can be at 9pm which is a total pain esp when it has NEVER been delivered at that time. I've got a package that is going to be delivered by Hermes. I'm having a hard time understanding their tracking system. Time Status 15 Dec 6:18 am In transit 15 Dec 5:12 am In transit 14 Dec 11:18 pm Received by carrier 14 Dec 11:17 pm Received by carrier 14 Dec 7:10 pm Elec Advice recd by carrier 14 Dec 7:00 pm Despatched 14 Dec 4:38 pm.
Our Hermes Parcel Manager service helps you proactively update your customers on the progress of their parcel delivery.
Through a combination of either SMS, Email or Mobile App Push notifications, our real-time parcel updates mean your customers are always kept informed.
Hermes Time Slot Delivery Service
Key features of Parcel Manager:
Hermes Time Slot Delivery Online
- 2 Key Parcel Journey Updates We will tell your customers when our courier has their parcel and confirm when it has been delivered. More updates available on request.
- Choice of 3 notification options You can decide how we tell your customers, from a choice of Email, SMS or Mobile App Push.
- ETA Timeslot We can provide a 4 hour delivery time window in your customer's update if you add on our ETA Service.
- Tracking We will include either a tracking number or a link so your customers can track our progress themselves.
- Standard and Next Day Delivery We give you the option to add Hermes Parcel Manager to both our Next Day and Standard delivery services.
- Personalisation You can add your logo with our Email option and can tailor the message to suit your brand. Subject to availability.
